Please be advised on this (unofficial) public service announcement, which is straight from a Police Dispatcher. Also, the Cleveland Police non-emergency number is 216-621-1234.
In an emergency, location is the number one thing dispatchers say you need to be ready to give them.
People sometimes assume that your location pops up on a map as soon as an emergency dispatcher answers the phone. Not necessarily true. If you’re calling on a mobile phone, they do not have the exact spot. Newer model mobile phones may give them general location information but not exact addresses. Older phone models would not have that information at all. An exact address is best, or a street and nearby cross street. If you don’t know those, try to provide landmarks to help dispatchers send help.
The Cleveland Police Foundation, in partnership with the Cleveland Division of Police and the Ohio Crime Prevention Association present these tips so citizens can help to make our community safer.